Gas Fireplace Website - Gas Fireplace Articles
Gas Fireplace Website - Gas Fireplace Articles: "A few web searches will soon reveal many web sites that have testimony from British Gas customers that detail tales of woe regarding the service they have received.
This is far from isolated, indeed, EnergyWatch publish statistics on the numbers of complaints they receive. Centrica (who own British Gas) congratulate themselves on the reduced numbers of these complaints, yet thousands of British Gas customers still have problems.
Complaining to British Gas can be a beaurocratic nightmare. There is a Complaints Management Team, a Complaint Review Team, and then there's EnergyWatch. Given the poor service many people receive, it's easily imagines that the two British Gas teams are likely to be equally ineffective. Incidentally, EnergyWatch are very helpful, and make British Gas investigate any complaints.
However, there is another, little publicised route into British Gas that gets suprising results. Further more, they welcome your feedback. It is of course, the Office of the CEO, Sir Roy Gardner.
Getting the postal address of the CEO is suprisingly difficult. Seemingly, British Gas don't publish an 'HQ address', nor do they seem to have any relations departments who may be able to help. Calling the British Gas call centres tends to get " Click to read full article
This is far from isolated, indeed, EnergyWatch publish statistics on the numbers of complaints they receive. Centrica (who own British Gas) congratulate themselves on the reduced numbers of these complaints, yet thousands of British Gas customers still have problems.
Complaining to British Gas can be a beaurocratic nightmare. There is a Complaints Management Team, a Complaint Review Team, and then there's EnergyWatch. Given the poor service many people receive, it's easily imagines that the two British Gas teams are likely to be equally ineffective. Incidentally, EnergyWatch are very helpful, and make British Gas investigate any complaints.
However, there is another, little publicised route into British Gas that gets suprising results. Further more, they welcome your feedback. It is of course, the Office of the CEO, Sir Roy Gardner.
Getting the postal address of the CEO is suprisingly difficult. Seemingly, British Gas don't publish an 'HQ address', nor do they seem to have any relations departments who may be able to help. Calling the British Gas call centres tends to get " Click to read full article
posted by Gas Fireplace Website at 5:26 AM
0 comments
